Enterprise AI agent platform

AI employees that
show their work.

Build, deploy, and govern autonomous AI agents — every action permissioned, approved, and logged. From visual workflows to multi-agent supervisors, in our cloud or yours.

run #8f2a · triage-agentLIVE
09:41:02Email received — “Refund not processed”trigger · imap:support@acme.com
09:41:04Classified: billing · priority P2llm · claude-sonnet · $0.004
09:41:05Guardrail check passed — no PII exposureguardrails · presidio + llama-guard-3
09:41:06Draft reply → awaiting approvalhuman-in-the-loop · assigned to owner
09:44:31Approved & sent via Gmailtool · gmail.send_email
resolved in 3m 29slogged · hash-chained · SIEM

an actual agent run — this is what every task leaves behind

Runs onOpenAIAnthropicAWS BedrockAzure OpenAIDeepSeek+ 114 connectors

01 · The work

Watch the work happen.

Every agent run is a legible record: what it read, what it did, who approved it. No black boxes — receipts.

run #4c19 · lead-enrichmentLIVE
11:02:10Webhook: new lead from website formtrigger · webhook (hmac-verified)
11:02:12Enriched from public sourcestools · web search + http request
11:02:15Scored 84/100 — ICP matchllm · gpt-4o · $0.006
11:02:16Routed to AE, Slack notifiedtools · crm.update + slack.send
lead routed in 6slogged · run traced
run #b7e3 · invoice-processorLIVE
14:20:44Invoice PDF received by emailtrigger · imap · attachment 240KB
14:20:49Extracted: ₹4,15,000 · NET-30knowledge · doc parsing
14:20:51Matched PO-2291 — 2.1% varianceworkflow · switch node
14:20:52Flagged for finance approvalhuman-in-the-loop · approval node
15:01:08Approved & posted to ledgertool · database node
processed, variance documentedlogged · hash-chained
run #e2d8 · docs-qaLIVE
16:44:03Slack: “What is our SSO rollout plan?”channel · slack thread
16:44:04Retrieved 6 chunks — hybrid strategyrag · pgvector · rerank
16:44:05Guardrail: internal-only policy appliedguardrails · policy scope
16:44:07Answered with 3 source citationsllm · claude-sonnet · $0.003
answered with sourceslogged · citations kept

02 · Use cases

Where the work piles up.

Real problems from six functions — documented by the people who live them — and the agents that clear the pile.

Resolve more, escalate less

ticket deflection

Tier-1 Resolution

The problem

60–80% of inbound tickets are repetitive L1 work — password resets, order status, billing — burying the tickets that actually need a human.

The agent

Classifies intent, authenticates the customer, pulls order and account context, then resolves low-risk requests directly or escalates with a full reasoning summary attached.

Works with

ZendeskSalesforceSlack
3.4% escalation rate · 2× deflectionreported · Notion + Decagon
See the workflow →
billing disputes

Refund & Billing

The problem

A duplicate-charge dispute means 8–12 minutes of cross-referencing the processor, subscription record, and policy doc — on ~30% of all tickets.

The agent

Verifies identity, looks up the transaction, checks policy and fraud history, then auto-issues refunds under threshold or routes the rest to an approval queue with a full audit trail.

Works with

StripeZendeskSlack
160K agent-minutes saved in H1reported · Dropbox + IrisAgent
churn prevention

Escalation Signals

The problem

CSAT is a lagging indicator — by the time the survey lands or an account demands a manager, the relationship is already damaged.

The agent

Reads sentiment and attention signals across every open case in real time, generates a risk brief, and flags at-risk accounts to the CSM before they escalate.

Works with

SalesforceIntercomSlack
−30% escalations in 6 monthsreported · Qlik + SupportLogic
call automation

Voice Support

The problem

61% of consumers call IVR menus a poor experience, and over 60% hang up within two minutes on hold.

The agent

Authenticates the caller, parses intent from natural speech, executes payments and shipment changes against backend systems, and hands off to a rep with a full transcript at any confidence limit.

Works with

TwilioSalesforceStripe
20% autonomous voice resolutionreported · Vivint + Agentforce

All 18 use cases →

03 · How it works

One platform, four moves.

01 · BUILD

Describe it, or draw it.

Spin up ReAct agents from a prompt, or draw workflows on a 42-node canvas — with supervisor agents coordinating multi-agent handoffs.

Triggeremail received
LLM · classifyclaude-sonnet
Approvalhuman-in-the-loop
Actiongmail.send_email
42 node types

02 · CONNECT

Plug into everything you run.

Five model providers with fallback chains, 114 preset connectors, any REST API via OpenAPI import — plus retrieval over your documents and knowledge graph.

Models

OpenAIAnthropicBedrockAzureDeepSeek

100+ models · fallback chains · spend caps

Gmail
Slack
Calendar
Drive
Postgres
GitHub
Notion
Stripe
+106 more
any REST API · OpenAPI import · MCP

03 · GOVERN

Policy on every action.

Guardrails check every message and tool call, approvals pause what matters, and every run seals into a hash-chained audit trail.

PII redaction — enforced on every message
Approvals required · payments over $500
RBAC · 11 resource groups × 4 levels
Prompt-injection screen · Llama Guard 3

audit — hash-chained · WORM

15:01:08 approval.granted   by=r.sudame
15:01:08 tool.executed      database.insert
15:01:09 audit.sealed       sha256:9c41…e2 ✓

04 · DEPLOY

Run it anywhere.

Our cloud, your VPC with Docker and Terraform, or fully on-prem. Traced end to end — tokens, cost, latency, time-to-first-token.

Zilionix Cloudstart free · RLS-isolated
Your VPCDocker + Terraform
On-premiseinside your perimeter

200ms

p50 latency

4.2M

tokens traced

$0.004

avg cost / run

04 · The platform

The platform, in numbers.

Agents

ReAct agents, workflow agents, and multi-agent supervisors with handoffs. Versioned, immutable configs with draft → publish → rollback.

3agent types

Visual workflows

A DAG engine with triggers for cron, webhooks, email inboxes and events — plus a human approval node where it matters.

42node types

Knowledge

Five retrieval strategies over pgvector or Pinecone, and a bi-temporal knowledge graph on Neo4j, Memgraph, FalkorDB or Neptune.

5RAG strategies

Integrations

Native Gmail, Slack, Calendar and Drive actions; 114 preset MCP connectors; any REST API via OpenAPI import.

114connectors

Models

OpenAI, Anthropic, AWS Bedrock, Azure OpenAI and DeepSeek — with fallback chains, per-provider spend caps and rate limits.

100+models

Observability

OpenTelemetry traces on every run: tokens, cost, latency, time-to-first-token. Forecasting and anomaly detection built in.

100%runs traced

Explore the full platform →

05 · The control plane

The control plane your CISO asked for.

Autonomy is only useful when you can govern it. Everything an agent does passes through policy — and leaves a sealed record.

Guardrails on every surface

11 guardrail providers — Llama Guard 3, Presidio PII, Bedrock Guardrails, OpenAI Moderation and more — enforcing on chat, tools, RAG and workflows, including mid-stream.

Humans stay in the loop

Approval nodes pause any workflow for sign-off. Agent write-backs to your knowledge graph route through a human review queue.

Permissions that mean it

Role-based access across 11 resource groups, org-scoped everything, and Postgres row-level security isolating every tenant.

An audit trail you can hand over

Hash-chained, Ed25519-signed, WORM-stored logs — exportable to Splunk, Datadog or Microsoft Sentinel in OCSF and CEF.

audit.log — live tail

14:20:52 approval.requested  → finance-review
15:01:08 approval.granted    by=r.sudame
15:01:08 tool.executed       database.insert
15:01:09 audit.sealed        sha256:9c41…e2 ✓
15:01:09 siem.exported       splunk-hec · ocsf
Designed to map toEU AI Act · Art. 12ISO/IEC 42001NIST AI RMFOWASP Agentic Top 10

06 · Developers

Publish an agent as an API in one call.

Agents expose REST endpoints — or become MCP servers. Bring any tool in with an OpenAPI spec; no glue code.

# Every agent publishes as an API endpoint
curl https://api.zilionix.com/v1/agents/agt_x7k2m9p4/run \
  -H "Authorization: Bearer zak_live_..." \
  -d '{"input": "Summarize open P1 tickets and draft the standup note"}'

07 · Pricing

Pricing you can read.

No “book a call to find out.” Every paid plan starts with a 14-day trial — no credit card.

Free

$0

For exploring — 1 agent, 100 workflow runs a month.

Pro

$49/mo

For builders — 10 agents, 2,500 workflow runs, priority execution.

Most popular

Team

$149/mo

For teams — unlimited agents, 10 seats, audit logs.

Enterprise

Custom

Unlimited everything, dedicated SLA, VPC or on-prem deployment.

Full plan comparison →

See it run on your work.

15 minutes. No slides. Just a live agent and its receipts.